Based in Northampton. £36,000 PA
Objectives and Responsibilities
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on working alongside the Intelligence Development Manager to support the creation and delivery of a range of intelligence products and services for a range of key stakeholders and Mitie customers, including several global multinationals with a varied portfolio of assets and international travellers.
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.
The ideal candidate will have experience of working in an OSINT, crime, or security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience.
Key Accountabilities and Role Overview
- Working with the Intelligence Hub Development manager to support the creation, development, and delivery of a range of current and emerging intelligence products and service lines.
- Responsibility for the creation of high-quality, relevant, and concise intelligence reports covering threats to physical security such as terrorism, crime, and activism. This will include the production of thematic intelligence reports and reports on emerging geopolitical threats / strategic risks, in addition to supporting/leading on the London Weekly and other LIS deliverables.
- Assisting with the configuration of Intelligence Hub monitoring, alerting and investigations platforms to ensure optimal configuration and usage across the various MIS product and service lines. Supporting with the trialling and evaluation of new systems and ongoing review of the Intelligence Hub technology stack.
- Operating as surge capacity to produce key deliverables for various dedicated and/or key custom level contracts during periods of increased demand / minimal bandwidth.
- Supporting the QC process for intelligence products prior to distribution to customers
- Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents. This may include webinars.
- Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships.
- There will be a limited requirement for flexible working patterns to support the OOH service, this will require one eight-hour weekend shift a month, likely initially focused on supporting our real-time monitoring and alerting service for customer events.
- This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.
Key Skills and Experience
- Degree-educated, or an equivalent qualification, in a relevant subject matter
- At least two years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
- Highly skilled in building relationships with customers and partners.
- Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
- Demonstrable experience in processing and analysing both qualitative and quantitative data.
- Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
- Reliable, flexible, and discrete.
- Demonstrable knowledge of global events and their security impacts.
- Experience in interrogating and exploiting social media platforms as a source of threat intelligence.
Desirable Skills and Experience
- At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
- Demonstrable major knowledge of global events and their security impacts.
- A ‘can do' attitude, with a desire problem solve and deliver exceptional service.
- Innovative in approach, seeking new and unique solutions to meet the customer's needs.