Security Officers x 6 Day or Night shifts available (In-house)

Job Description

Security Officers (In-house) x 6

  • DS SIA Licence holders
  • CCTV Licence
  • Full UK Driving Licence (preferred) - Onsite parking available. 

Description

Cavendish have been instructed to identify 6 x Security Officers for a Premiership Football Team based in London. The officers will be responsible for the preparation and running of the Stadium and wider facilities at other locations for all events and functions. Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters and ensuring the safety and welfare of workers and users utilising the external Sports Centre (QRSC).

Job

To ensure the security of the Stadium, retail outlets, The Community Hub, office building, Youth Academy and the Training Ground is upheld through providing a professional and efficient security service.

Resources Management

  • Management responsibility for: No direct reports

  • Reports to: Security Supervisor 

  • Budgetary signing limit and commercial framework:No budgetary responsibility 

 Requirements:

  • You are required to work such hours as are reasonably necessary for the performance of your duties.   Your normal shift pattern (day) will be 12hrs (one shift). The shift pattern works on an eight-day cycle. You will work four consecutive 12-hour day shifts, which includes one-hour unpaid break, followed by four consecutive shifts ‘off’ (two of which will be designated ‘call shifts).  The call shifts are a standby arrangement to provide sufficient cover for annual leave or sickness absence.  You may or may not be required to work the call shifts depending on whether cover is required.  You are guaranteed to have at least two day shifts off in every eight-day shift cycle.  Your basic salary includes pay for your four normal shifts and pay at half rate for the additional two shifts in each cycle where you are on call.  If you are called in on a call shift you will be paid overtime based on 11 hours at the single hourly pay rate. For the purposes of calculating overtime pay, your hourly rate will be calculated based on a 49-hour week.

Key responsibilities

  • Controlling access to The Stadium and car park for staff, visitors and contractors.
  • Keeping records of all people on Club sites up to date.
  • Conduct searching of visitors, vehicles and areas as required.
  • Act as an initial point of contact for people trying to access any of the Club’s premises.
  • Liaise with other members of staff regarding visitors and security issues.
  • Assist with the opening of specific areas of The Stadium, the Community Hub, Youth Academy site and the Training Ground ensuring the security of the buildings and wellbeing of all workers and customers using Club premises.
  • Provide security to the retail outlets as required.
  • Monitor the CCTV cameras and report any incidents.
  • To be vigilant relating to security and terrorism threats and to report any suspicious behaviour.
  • Assist with security at any of the Club’s other premises where necessary.
  • Report maintenance requirements to Stadium Management.
  • Assist with emergency evacuations where required ensuring compliance with any Health & Safety, regulatory and statutory procedures.
  • Cover other shift positions when required by the rota pattern.
  • Ensure the Health and Safety of all staff, visitors and contractors is maintained.
  • Handling any complaints escalated in a friendly and professional manner and owning complaints to the point of effective resolution where possible and within remit.
  • Any other duties appropriate to the skills and experience of the position holder and which may be assigned to you by the Security Supervisor or any other member of management within Stadium Management and as may be required from time to time. 

Main Job requirements and person specification

 

Education/Qualifications/Training:

 

This role requires a current, up to date and clear SIA door supervisor licence and SIA CCTV licence, which includes a standard Disclosure and Barring Service check 

Must have achieved English and Maths GCSE grade C or above or equivalent

 

Specific Experience:

 

An understanding of major sporting events (Preferred).

Training in counter terrorism including project Griffin and Argus (preferred).

Experience of working within an ‘inner city’ environment and familiar with handling the type of challenges that may be presented.

 Abilities/Skills/Knowledge:

  •  Skilled communicator, both written and oral
  • Able to communicate with members of the public in a professional and effective manner
  • Flexible working attitude to ensure effective operations
  • Excellent team player with a flexible can-do approach
  • Standard professional level IT skills
  • Smart appearance
  • Own transport would be advantages 

Job evaluation factors -

Complexity and decision making

  • Ability to respond to emails, radio requests, supervisor instructions
  • Understanding of The Stadium and wider Club operations# 

Delivering results - commercial awareness, business and strategic impact

  •  Smart appearance.
  • Communication skills with staff, fellow security guards and external stakeholders
  • Ability to take information and respond correctly

Freedom to act and accountability 

  • Able to use initiative to deal with visitors and contractors
  • Effective problem-solving skills and ability to maintain a calm exterior in the face of any adversity 

Networks, Relationships and Teams

  •  Working as part of a wider security team
  • Ability to form relationships with staff and external contractors
  • Prepared to work across different areas of the Club as directed and required from time to time

Remuneration and terms

  • £28,480.00 p.a
  • Private Healthcare - Bupa
  • 2 x Nights - 8pm – 8am
  • 2 x Days - 8am – 8pm
  • 4 on 4 off + 2 on call.
  • 25 Days Holiday